Updated message from Georgia Power: 417k still without power, 280k restored

Georgia Power sign at Plant McDonough-Atkinson in Cobb County accompanying article about restory powerGeorgia Power sign at Plant McDonough-Atkinson in Cobb County (photo by Larry Felton Johnson)

Georgia Power has issued a more recent update than the one in this article, which you can read by following this link.

Georgia Power distributed the following press release at 2 p.m. describing the progress in restoring service disrupted by Hurricane Zeta:

ATLANTA – Oct. 29, 2020 – Electric service to more than 280,000 Georgia Power customers has been restored following Hurricane Zeta. As of 1:30 p.m. Thursday, approximately 417,000 customers are without power across Georgia.

Damage assessment following widespread impacts from Hurricane Zeta is in progress throughout Georgia and must be completed as an essential step to efficiently and effectively allocate resources. Teams must first remove trees to access some of the hardest hit areas. Once accessible, an assessment of damage is taken before crews can begin making repairs. All of Georgia Power’s teams are in the field working to assess damage and restore power.

In the field, the power restoration process includes these key steps:

  • Assessing Conditions – Responding crews – or in major storms, damage assessment teams – work to identify trouble spots and the resources needed to fix them, which could involve coming onto customers’ property. Crews will employ appropriate distancing efforts and customers are asked to keep children and pets indoors and maintain safe distances from crew members as well.
  • Making RepairsGeorgia Power crews focus on repairs that return power to the greatest number of customers in the least amount of time.

Damage Update – As of 1:30 p.m. Thursday

  • Power has been restored to more than 280,000 Georgia Power customers across the state.
  • There are approximately 417,000 Georgia Power customers currently without power.
  • Approximately 4,200 cases of individual damage or trouble (including broken poles and lines) the company is working to repair.
  • Damage and outages are widespread and across the northern and middle parts of the state.

The company encourages customers to keep safety first following Hurricane Zeta: 

  • Watch for downed wires. Downed power lines may be hidden by debris or fallen trees.
  • Never touch any downed wire or attempt to remove tree branches from power lines – it can kill.
  • Don’t step in standing water or saturated ground where downed lines may be present. They could be electrified.
  • Avoid chain link fences. They may be electrified by a downed line out of sight and conduct electricity over great distances.
  • Watch for Georgia Power crews working across the state. If driving, move over one lane for utility vehicles stopped on the side of the road – it’s the law in Georgia.

Tools You Can Use

  • Outage Alerts – Subscribe to the free Georgia Power Outage Alert service to receive personalized notifications and updates via text message.
  • Outage & Storm Center – Available at www.georgiapower.com/storm, customers can visit this site to sign up for Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.  
  • Outage Map – Housed within the Outage & Storm Center, Georgia Power’s interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
  • Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
  • @GeorgiaPower on Twitter – Follow @GeorgiaPower on Twitter for storm tips, outage updates, customer service and more.

Storm Response Pandemic Preparations

Georgia Power constantly monitors changing weather conditions and is prepared to respond to service interruptions that might occur because of severe weather while taking proactive actions including special “distancing” and other precautions to help protect customers and employees from the spread of the virus.

In addition, the company’s comprehensive pandemic plans help ensure readiness of the critical personnel and facilities necessary to continue providing the safe and reliable energy customers expect and deserve.

Ways you can help keep workers safe while they work in the field:

  • If you see utility crews, please stay back a minimum of six feet – much more if they are working.
  • Please, no cookies or treats for workers during this time. Give a wave or thumbs up to workers you see. They’ll understand your gratitude as they work to keep the lights on.
  • Don’t touch utility trucks or equipment. Electric providers are operating under modified conditions to keep workers safe, which includes additional cleanhttps://cobbcountycourier.com/2020/10/georgia-power-projects-days-of-outage-for-some-customers/https://cobbcountycourier.com/2020/10/georgia-power-projects-days-of-outage-for-some-customers/ing and sanitation of tools and equipment.
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17 Comments on "Updated message from Georgia Power: 417k still without power, 280k restored"

  1. With out power for 12 hours. Our lines our buried. Ugh. Lost$1000 worth of food. Two kids. Single dad. Not cool

  2. The power has been out in my area (Riverdale), since 4:30 a.m. It is now 6:30 p.m..Power outage has been a factor in my subdivision (Cambridge at Oxford) for years. The power has gone out approximately 1 to 2 times a month for the past couple of years. I’m not sure why this occur but it has constantly been a problem. There’s a lot of conspiracy theory going on as to why this occur but Georgia Power has never given us a valid answer as to why the lights keep going off. There is no own trees in the road, there’s no accident that has occur and the wind and rain was very light in this area during the hurricane. The subdivision on the right and the left of us lights are on. And the lights are on in the street in front of us. I’m not sure if it’s a grid problem or is the lights are purposely shut off to force the neighbors out of their homes.

  3. I can’t even get Ga Power to give us an estimate for when it will be fixed. And their systems are so lame that their customer service website section is even down. This is pathetic! Our power has been out since 330 this morning and we have not been able to get anything from Georgia power. Our entire neighborhood is out and there is no evidence of Georgia power anywhere. No one working on anything.

  4. So what are we going to do about all the spoiled food now ???

  5. Margaret Genius | October 30, 2020 at 9:56 am | Reply

    No power since 5am Thursday. What does a GA Power truck look like. I’ve never seen one. Immunocompromised,have to shelter, no family, 70 yrs old, recharge phone in car almost out of gas, food thawing fast and only 30 people effected in area. At bottom of GA Power’s concern. Can I sue if I have to call an ambulance due to medical problems compounded by stress?

  6. This is horrible, the power has been off since 11:00am yesterday and finally got a status on the power coming back on, Sunday at 11:00pm, WHAT! That is another 2 days, Georgia power should have been more prepared, they knew the storm was coming

  7. Power outage since 4:11am yesterday have a broken ankle have a lift seat for going to the bathroom but don’t no how long the battery will last

  8. We are at almost two days now and passes yesterday’s estimated time 23 hours ago. No real update except two days from now. Three freezers and refrigerators full. Frustrating

  9. 1310 Stone Mountain Ga. guesstimate date on lights

  10. It has now been 30 hours without power. There are no downed lines, and I have yet to see the first Ga Power truck anywhere near my neighborhood. Looking at the outage map, my street and one parallel are the only sections in our area with no power!! WHY???? WHY did they fix everyone’s problem around us and then leave?? Stupidest thing I have ever heard . And they say it will be another 48 hours. #overit

  11. Sandra Higgins | October 30, 2020 at 7:54 pm | Reply

    My lights have been off since around 4:30am on Thursday morning, Ga Power is working hard, but I sure could use my lights before 11pm on November 1st.

  12. We have little babies and people in the house on ventilators that run by power and a family member that has just under went surgery and we been without power for 2 days now food spoiling no hot water no lights no nothing and we have not seen a Georgia power truck up our way at all we stay at 5109 nobhill court lula ga 30554 then we a disable person in our care and they talking about they can’t turn the lights back on til Sunday I would think that someone would be working around the clock to help their customers especially if people are really in need this is outrageous we needs the lights back on ASAP no exceptions

  13. Oct 31 at 6:15 am and we still don’t have power. We are the only neighborhood that does not have power. I do not want to see Allison‘s fake video anymore. She had power during this whole crisis and she does not know how it feels to not be able to flush your toilet or have to sit in your car for four hours to charge your phone. Everything in our Refrigerator is old. Why have you forgotten us???

  14. Darniece Gossett-Barnes | October 31, 2020 at 7:37 am | Reply

    October 31, 2020 7:30 am and still no power. Groceries lost and it’s cold but at least no tree fell on our so I am so thankful for that. It could always be worse. They have been out since late Thursday and it’s now Saturday and still dont know when they will be back on.

  15. Darniece Gossett-Barnes | October 31, 2020 at 7:46 am | Reply

    I meant to say no trees fell on our house and that is a blessing and sending prayers out for those that it happened to. But me and my family really need our power back on. This is a really long process.

  16. Please continue to post updates for the community to review. Thank you !

  17. I don’t understand why it took 4 days for my electric to turn back on. Only 4 houses on our street was without power everyone else had power. Now your saying we cannot get reimbursed for our food 500 dollars worth gone. I understand that it first was an act of nature after so many days it’s on you.

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